Return & Replacement Policy

Thank you for shopping with us. As we deal with electronic products, our return and replacement policy is designed to ensure transparency and fairness.

Return Policy

Due to the sensitive nature of electronic items, returns are not accepted once the product has been delivered and received in good condition.

Replacement Policy

We offer a replacement only under the following conditions:

  • The product is physically damaged upon delivery

  • The product is not functioning at the time of delivery

  • The product received does not match the order placed

Important Notice:
Any issue must be reported immediately at the time of delivery, and a clear unboxing video is required as proof to process a replacement request.

Situations Not Covered

Replacement or return will not be applicable in the following cases:

  • Damage occurring after delivery

  • Mishandling or improper use of the product

  • Damage caused by voltage fluctuations or electrical issues

  • Products returned without original packaging